Customer Service
At Sandra and Sabrina , we are committed to delivering beautifully crafted custom-made dresses tailored to your exact specifications. Our goal is to ensure every customer has a smooth and satisfying experience from the moment you place your order to the moment your unique piece arrives at your door.
Please Note: Due to the personalized nature of our custom-made dresses, all sales are final and non-returnable. Each dress is made to order based on your chosen style, measurements, and customizations, which means we are unable to accept returns, exchanges, or refunds unless the item arrives damaged or there is an error on our part.
We highly encourage you to:
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Double-check your measurements before submitting your order
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Review all design selections carefully
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Reach out with any questions before finalizing your purchase
Our customer service team is here to help! If you need guidance with sizing, fabric choices, or anything else before placing your order, please don’t hesitate to contact us at info@sandraandsabrina.com or through our live chat.
Thank you for choosing us to create your one-of-a-kind piece—we’re honored to be part of your special moments.
